We Value Your Business

Published in December 17th, 2008
Posted by eruggero in Culture, Customer Relations, Employee Engagement
2 Comments

Ed Ruggero
Some neighbors recently visited a local animal shelter, where they fell for a young cat named Mimi who needs a loving home. Our neighbors let each child pet the cat (parents will recognize this as a huge commitment) and filled out an application to adopt. The kids and adults were very excited, [...]

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Eliminating He Said, She Said

Published in December 3rd, 2008
Posted by admin in Communications, Employee Engagement, Relationship Management
No Comments

by Guest Blogger Quint Studer
If you’re reading this blog, you’re probably interested in creating or sustaining a culture in your organization that gets results. If so, then here’s a simple question to ask yourself to see if you’re on track, “If an employee at my organization is upset with another employee, who do they tell?”
If [...]

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