by Ed Ruggero
In his book Ahead of the Curve, Philip Delves Broughton muses on his two years at the Harvard Business School. With good reason, he takes aim at the self-important, New Age gobbledygook that sometimes passes for writing at this, one of the nation’s most prestigious schools. Delves Broughton quotes the instructions [...]
One Rule for Writing
Good Behavior by Decree?
How a Simple Contract Can Motivate Employees to Create a
Kinder, Gentler (More Prosperous) Workplace
by Guest Blogger Quint Studer
Consider the things your employees do that you wish they wouldn’t. Allison, for instance, chews gum—loudly—when she’s on the phone with customers. Calvin consistently forgets to turn off his cell phone at critical times. (Last week it burst [...]
Do the Right Thing
In his memoir, Ulysses S. Grant tells of an incident that allowed him to distinguish physical and moral courage.
Grant was the quartermaster of one regiment; it was his job to oversee all the supplies and equipment, to be prepared to bring up ammunition in the middle of a fight, to remove the wounded, all matter [...]
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Leadership is action, not position.
— Donald H. McGannon
