In the Washington Post’s on-line leadership blog, Ed Ruggero writes about what leaders can learn from looking closely at the current discussions between the Obama administration and the generals running the war in Afghanistan. See the essay here.
The Most Important Question You Can Teach Your Team (and Learn for Yourself)
OK, only you can decide if it’s the most important question, but it’s got to be high on anyone’s list.
“What do you want to have happen?”
There are very practical, nuts and bolts applications of this question. To answer it you must think about—and articulate—your objective, whether it’s a sales number you have to hit or a project begging to be broken down into its steps. Answering this question first is an especially good approach for people inclined to jump right in and start doing without first thinking.
The question also applies to how we communicate in the workplace. ,
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To make your ideas stick:
— Chip and Dan Heath
Stories – Using stories is the most powerful method of reaching an audience. People remember stories, and they react both emotionally and intellectually to stories tha involve human interaction.
